Transparent by design.
How we collect and protect your data, the terms that govern the platform, and how cookies are used.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website operators useful information about how their site is being used.
Similar technologies include web beacons (also called tracking pixels), local storage, and session storage. This Cookie Policy refers to all such technologies collectively as "cookies."
NeauraBuild uses cookies to ensure our platform functions correctly, to remember your preferences, to understand how you use our site, and to deliver relevant content and advertisements.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the Platform to function. They enable core features like:
- User authentication and session management
- Shopping cart functionality
- Security and fraud prevention
- Load balancing and server management
These cookies cannot be disabled without significantly impacting Platform functionality.
2. Functional Cookies
These remember your preferences and personalise your experience:
- Language and region preferences
- Recently viewed products
- Saved addresses and payment preferences (non-sensitive)
- UI customisations (e.g., list vs. grid view)
3. Analytics Cookies
These help us understand how visitors use our Platform:
- Pages visited and time spent
- Entry and exit pages
- Click patterns and navigation flows
- Error tracking
We use tools such as Google Analytics and Supabase Analytics. Data is aggregated and anonymised where possible.
4. Marketing and Targeting Cookies
These are used to deliver relevant advertisements and measure campaign effectiveness:
- Retargeting on advertising networks
- Conversion tracking for paid campaigns
- Social media tracking pixels (Meta, LinkedIn)
These cookies are only placed with your consent.
Cookie Duration
Cookies can be either session cookies or persistent cookies:
Session Cookies
Temporary cookies that are deleted when you close your browser. Used for authentication tokens and shopping cart data.
Persistent Cookies
Remain on your device for a set period or until manually deleted:
- Functional cookies: up to 12 months
- Analytics cookies: up to 24 months
- Marketing cookies: up to 12 months
The exact duration of each cookie can be found in your browser's developer tools or cookie management settings.
Third-Party Cookies
Some cookies on our Platform are placed by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party's privacy policy:
- Google Analytics: Website traffic analysis — [Google Privacy Policy]
- Google Tag Manager: Tag management
- Meta Pixel: Facebook/Instagram advertising
- LinkedIn Insight Tag: B2B advertising and analytics
- Razorpay / PayU: Payment processing (strictly necessary)
- Twilio: SMS communication services
- Supabase: Backend database and authentication
We recommend reviewing the privacy policies of these third parties to understand how they use your data.
Managing Your Cookie Preferences
You have several options to control cookies:
Browser Settings
Most browsers allow you to block or delete cookies through their settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and Site Permissions
Note that blocking strictly necessary cookies may impair Platform functionality.
Cookie Consent Banner
When you first visit our Platform, you will see a cookie consent banner. You can choose to accept all cookies, reject optional cookies, or customise your preferences. You can change your preferences at any time by clicking "Cookie Settings" in the footer.
Opt-Out Tools
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Digital Advertising Alliance opt-out: optout.aboutads.info
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or improvements to our Platform. When we make significant changes, we will update the "Last Updated" date and, where appropriate, notify you through the Platform or by email.
We encourage you to periodically review this policy to stay informed about our use of cookies.
If you have questions about our use of cookies, please contact us at privacy@neaurabuild.com.
Cookies we use
The list below itemises the cookies and similar technologies this site uses. Analytics and marketing technologies are dormant until you turn on the matching category in your preferences.
| Name | Provider | Category | Purpose | Retention |
|---|---|---|---|---|
| nb_consent | NeauraBuild (first-party) | Strictly necessary | Stores your cookie choices so we honour them and know when to ask again. | 180 days |
| nb-theme | NeauraBuild (first-party, local storage) | Strictly necessary (interface preference) | Remembers the light/dark theme only when you click the theme toggle. First-party, non-tracking. | Until cleared |
| nb-booted | NeauraBuild (first-party, session storage) | Strictly necessary | Shows the intro sequence only once per browsing session. | Session |
| _GRECAPTCHA | Google reCAPTCHA | Strictly necessary (security) | Protects our forms from spam and abuse. Loaded only on pages with a form. | Up to 6 months |
| _ga / _ga_* | Google Analytics | Analytics | Aggregate, non-identifying usage measurement. Set only if you allow Analytics. | Up to 24 months |
Your choices & rights
No non-essential cookie is set until you allow it. Under the Digital Personal Data Protection Act, 2023 you may withdraw consent as easily as you gave it — use the button below to change or withdraw your choices at any time; the relevant cookies stop immediately. You can also raise a grievance with our Grievance Officer (see the Privacy Policy) and, if unresolved, complain to the Data Protection Board of India.